Level Ground’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Level Ground anytime you interact with Level Ground, such as when you visit our website, when you purchase Level Ground products and services, or when you call our sales or support associates.
Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services.
There are a number of situations in which your personal information may help us give you better products. For example:
- When you interact with Level Ground, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information.
- We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
Your Level Ground ID and related information
The Level Ground website allows you to create an “Level Ground ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services.
Level Ground takes your privacy very seriously. Level Ground does not sell or rent your contact information to other marketers.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Level Ground takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The Level Ground Store and Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Level Ground Store you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
Level Ground has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided.
Cookies and other technologies
As is standard practice on many corporate websites, Level Ground’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Level Ground will not use the information collected to market directly to that person.
Level Ground’s website has links to the sites of other companies. Level Ground is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.